FAQ

Absolutely! We offer customisation options for furniture in terms of size, finishing, and design. You can personalize your furniture to suit your unique style and requirements.

Yes, our prices already include shipping and GST. There are no hidden charges, so you can shop with confidence.

To buy furniture online, simply select the desired item from our listings, add it to your cart, adjust the quantity if needed, provide the shipping and billing address, and make the payment securely. Follow the step-by-step process on our website, and you’ll be on your way to owning beautiful furniture.

Yes, we use legally sourced solid wood obtained from well-organized forests and farms.

Generally, we deliver our products within 7-10 days (Ready Stock) and 2-3 weeks for Backorder. We strive to process orders within 24 hours and ensure timely delivery. In case of any unforeseen circumstances causing delays, we will keep you updated.

The delivery time for customised products depends on factors such as quantity and design complexity. Normally, we deliver customised products within 35-40 days. Bulk orders may take 60 to 70 days.

 We accept various payment methods, including online bank transfers, payments through our website via internet banking, credit cards, debit cards, and EMI options.

If you need to change your shipping address, please contact our customer care team through WhatsApp or phone at +91-9928881766, or email us at sales@onlineindianfurniture.in with the updated address details. 

Note:- Shipping address can be updated or changed within 5-6 Business days of placing the order.

Upon delivery, please check the product for any breakages, cracks, unfinished patches on the external surfaces.

For products that require assembly, ensure that all the necessary nuts and bolts are present and properly fit.

Some natural qualities of wood, like grain patterns and minimal stain differences, are acceptable.

However, structural defects will be addressed under the warranty policy.

If you receive a damaged product, please contact our customer care team or email us at info@onlineindianfurniture.in .

Our team will assess the damage and provide a suitable solution, which may include replacing the piece or taking corrective measures.

Also refer to our return and damage policy for further details. 

No we do not. We deliver in India only. You may visit our international store for shipping to European countries, Australia, the Middle East, USA and Many More. You can also use your international credit/debit cards and PayPal to make purchases for your loved ones in India.